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Terms and Conditions

Terms and Conditions

Effective date: 21 February 2026
Website: morewoodmore.com

1) Seller information (Imprint)

Seller / Trader: Winklhofer Emília
Registered address: 6786 Ruzsa tanya 708
Country: Hungary (Csongrád-Csanád county)
Email: info@morewoodmore.com
VAT number (HU tax number): 53692614-1-26

2) Scope and acceptance

  1. These Terms & Conditions (“Terms”) govern purchases made on morewoodmore.com via our WooCommerce webstore.

  2. By placing an order, you agree to these Terms.

  3. These Terms are primarily intended for consumers (natural persons acting outside their trade/business). If you purchase as a business, certain consumer protections may not apply, but mandatory laws still apply.

3) Products

  1. We sell physical products (handcrafted wooden jewelry).

  2. Product descriptions and photos aim to be accurate, but:

    • wood is a natural material and each item may vary in grain, tone, and texture,

    • colors may look different due to screen settings and lighting.

  3. Natural variations are not defects, and your statutory consumer rights remain unaffected.

4) Creating a contract (WooCommerce order flow)

  1. Product listings are an invitation to treat and do not constitute a binding offer.

  2. Steps to place an order typically include:

    • selecting products and adding them to cart,

    • entering billing/shipping details,

    • selecting shipping method,

    • choosing payment method and completing payment,

    • reviewing and submitting the order.

  3. Order confirmation: after checkout you may receive an automated confirmation email. This confirms receipt of your order request, not necessarily acceptance.

  4. Contract conclusion: the purchase contract is concluded when:

    • your card payment is successfully processed via Stripe, and

    • we send an acceptance/confirmation (e.g., “order confirmed/processing”) or dispatch the goods,
      unless we notify you that we cannot fulfil the order (e.g., stock error, pricing error, suspected fraud).

5) Prices, VAT, currencies (EUR + HUF) and multi-currency

  1. All prices shown are gross prices including VAT (unless clearly stated otherwise).

  2. The store supports EUR and HUF using CURCY (WooCommerce Multi Currency).

  3. Binding amount: the total amount shown at checkout at the time of purchase and successfully charged via Stripe is the binding amount for that order.

  4. Exchange rates and rounding: when you switch currency, conversion is performed using CURCY based on its configured exchange rate source and update frequency. Rounding rules may apply.

  5. Bank/card FX fees: your card issuer or bank may apply foreign exchange or other fees. These are outside our control.

  6. Shipping costs and any extra fees (if any) are displayed during checkout before you confirm payment.

  7. Invoicing currency rule: [INVOICING CURRENCY RULE].

6) Payment (card payment via Stripe)

  1. Payment is made by card through Stripe and is usually instant.

  2. The order is considered paid once Stripe confirms successful authorization/capture (depending on configuration).

  3. If payment fails, is cancelled, or is reversed, we may:

    • place the order on hold, or

    • cancel the order if payment is not completed within a reasonable time.

  4. Card data: payment card details are processed by Stripe. We do not store your full card number or CVC.

  5. Stripe may run fraud-prevention checks and may require additional verification. Orders may be delayed or refused if verification fails or fraud is suspected.

7) Delivery and shipping

  1. We deliver to Hungary and EU countries (availability may depend on shipping method).

  2. Shipping providers: [SHIPPING PROVIDERS]

  3. Estimated dispatch/handling time: [DISPATCH TIME]

  4. Estimated delivery times: [DELIVERY TIME RANGES] (shown at checkout or in order communications where possible).

  5. Risk transfer (consumers): the risk of loss or damage transfers to you when you (or a third party you designate, not the carrier) take physical possession of the goods.

  6. Incorrect address / failed delivery: you are responsible for providing an accurate delivery address. If delivery fails due to incorrect/incomplete address or non-collection, additional shipping/re-delivery costs may apply: [FAILED DELIVERY POLICY].

8) Right of withdrawal (EU consumer 14 days)

If you are a consumer in the EU/EEA, you generally have the right to withdraw from the contract within 14 days without giving any reason.

8.1 Withdrawal period

  • The period expires 14 days from the day you (or a third party indicated by you) receive the goods.

8.2 How to exercise the right

To withdraw, send a clear statement by email to info@morewoodmore.com.

Email template:

  • Subject: Withdrawal from order [ORDER NUMBER]

  • Message:
    “I hereby withdraw from the contract for the purchase of the following goods: [PRODUCT NAME(S)].
    Order number: [ORDER NUMBER]
    Ordered on: [DATE] / Received on: [DATE]
    Name: [YOUR NAME]
    Address: [YOUR ADDRESS]
    Date: [TODAY’S DATE]”

8.3 Returning the goods

  1. You must send back the goods without undue delay and no later than 14 days from the day you notified us of withdrawal.

  2. Return address: [RETURN ADDRESS]

  3. Unless we state otherwise, you bear the direct cost of returning the goods.

8.4 Refunds

  1. We will refund all payments received from you, including standard delivery costs (if applicable under consumer rules), without undue delay and no later than 14 days from the day we receive your withdrawal notice.

  2. We may withhold the refund until we have received the goods back or you provide evidence of having sent them—whichever is earlier.

  3. Refunds are made to the same payment method (via Stripe) where possible. If not possible, we will agree an alternative method with you.

8.5 Diminished value

You are only liable for diminished value of the goods resulting from handling beyond what is necessary to establish the nature, characteristics, and functioning of the goods.

8.6 Withdrawal exceptions

Some goods/services may be exempt from withdrawal rights (e.g., certain sealed hygiene goods once unsealed). We do not generally rely on broad exceptions for physical products unless clearly applicable.

9) Returns (non-withdrawal) and customer service

  1. If you wish to return goods outside the legal withdrawal process, we may offer a voluntary returns policy: [VOLUNTARY RETURNS POLICY].

  2. For any issue, contact info@morewoodmore.com with:

    • order number,

    • description of the issue,

    • photos (where relevant).

10) Legal warranty / conformity (consumer rights)

  1. Your statutory rights regarding defective or non-conforming goods remain unaffected.

  2. If a product is defective or does not conform, remedies may include repair, replacement, price reduction, or termination, depending on the circumstances and applicable law.

  3. Natural grain/color variations of wood are not defects, provided the product matches the essential description and is fit for normal use.

11) Order changes and cancellations

  1. If you need to change an order, contact us as soon as possible: info@morewoodmore.com. Changes are possible only before dispatch and depending on processing status.

  2. We may cancel an order if:

    • the product is out of stock,

    • an obvious pricing/technical error occurred,

    • delivery is not possible,

    • fraud/abuse is suspected,

    • force majeure prevents fulfilment.

  3. If we cancel after payment, we will refund you.

12) Product care and safety notes

  1. Jewelry care: avoid prolonged water exposure, perfumes/chemicals, and excessive heat; store dry.

  2. Wood care: natural wood may age and change slightly over time; treat gently.

  3. Safety: keep small jewelry parts away from small children. If you have allergies/sensitivities, check materials and contact us with questions.

13) Liability

  1. Nothing in these Terms limits liability where limitation is unlawful (e.g., intent, gross negligence, mandatory consumer rights).

  2. We are not responsible for:

    • interruptions caused by factors outside our control (e.g., hosting/ISP issues),

    • indirect or consequential damages where not permitted by mandatory law,

    • your bank/card issuer fees and exchange rate charges.

14) Intellectual property

All content on the website (texts, photos, logos, designs) is protected by intellectual property rights. You may not copy, distribute, or use it commercially without our written permission.

15) Accounts

  1. If you create an account, you are responsible for keeping login details confidential.

  2. We may suspend/terminate accounts if there is misuse or violation of these Terms, subject to applicable law.

16) Reviews and user content (if enabled)

  1. If reviews are enabled, you must post lawful, truthful, and respectful content.

  2. We may moderate or remove content that is unlawful, misleading, offensive, or irrelevant.

  3. By submitting a review, you grant us a non-exclusive right to display it on our website and marketing materials related to the shop.

17) Complaints and dispute resolution

  1. Please send complaints to info@morewoodmore.com. Response time: [COMPLAINT RESPONSE TIME].

  2. You may also be entitled to use Hungarian consumer dispute mechanisms (conciliation board): [CONCILIATION BOARD DETAILS].

  3. EU consumers may use the EU Online Dispute Resolution (ODR) platform (referenced by the European Commission) where applicable.

18) Governing law and jurisdiction

  1. These Terms are governed by Hungarian law.

  2. If you are a consumer in another EU country, you also benefit from any mandatory consumer protection laws of your country of residence.

  3. Jurisdiction rules follow applicable mandatory consumer rules.

19) Changes to these Terms

We may update these Terms from time to time. The current version will be published on the website with an updated effective date.

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